About Us

Action Point Community Support Services (Formerly known as Keighley & District Volunteer Centre) is a registered charity that has been working at the heart of the community since 2001.

Our charity number is: 1090144

We deliver a range of services to meet the needs of our local community:

Our Values:
We believe that everyone has a right to lead a fulfilling life and we strive to ensure that those who need additional support area enabled to do so. We are committed to providing assistance that enables people to:

We currently deliver a range of services that support various client groups. This work is undertaken in people's own homes, out in the community, within volunteering placements across the district and within day services.

We provide a person-centred approach as it provides a foundation for our caring and responsive service. We listen to each individual to establish their wants, needs, aspirations, religious and cultural beliefs when offering assistance. We always focus on what people can do so we can continue to build on their abilities and strengths and help them maximise their potential.

We value the diversity of our community and all our staff and service users and we believe that everyone has a right to be their full authentic self without fear of discrimination, criticism or judgement.

Our Mission Statement:
To act as a Local Infrastructure Organisation for the local voluntary, community and not-for-profit sectors.

To actively promote volunteering for all and to enable individuals to use their skills to the best advantage of themselves and the local community.

To operate effective direct services to meet local needs through volunteering.

To encourage good practice in the recruitment and support of volunteers.

Our aims
To facilitate and promote opportunities for voluntary work and activity in the Keighley District.

To provide a range of voluntary services which improve the quality of life of older people, disabled people and disadvantaged groups living in the area.

To provide voluntary services which enhance those provided by the statutory sector.

Projects and Services

Action Point has been committed to delivering in-house projects and services for many years. All of our projects focus on supporting members of our community through the involvement of volunteers.
Follow this link to find out more about our current projects and services.

01535 609506